Secure Travel Payments

Bookings & Payments via One System – Easy!

Make managing payments for your business a painless process. Our convenient, secure and fully integrated payment gateway platform – Secure Travel Payments, will provide you all the security and flexibility you need to easily take payments.

Powered by Kovena and specifically designed for the tourism industry, Secure Travel Payments will ensure you are paid on time, every time with no fuss.

How it works

Once you have read the below, accepted the T&Cs you will be contacted to start the verification process. This process is known as ‘Know Your Customer’ (KYC) security verification. The verification process is very easy, with no additional costs. Once that’s complete and you’ve been verified, you will be all setup and able to start taking payments. Payouts will only be sent to you after the booking is complete and the guest has checked out.


  • Take payments for guests who are not physically present
  • Reduce Chargeback and No-Show losses
  • Transparent Reconciliation
  • Daily or bulk settlement options
  • No merchant bond/term deposit required
  • Funds paid after guest checks out
  • Fully integrated into your existing system


  • 1.95% per transaction for AUS businesses (including GST)*
  • 2.50% per transaction for NZ businesses (including GST)*
  • Chargeback fee $25
  • No signup fee
  • No monthly fee
  • No refund fee


Comparison Table of AV Consolidated Gateway Rates by provider**
Provider AU Blended Rate NZ Blended Rate Transaction Fee Setup Fee Additional
Stripe 2.62% 3.20% .30c Zero N/A
Windcave 1.70% 2.80% .30c $99 Min Fee $30/month
SecurePay 2.33% N/A .30c Zero N/A
Secure Travel Payments 1.95% 2.50% Zero Zero N/A


*Transactions fees could be subject to change, depending on the % split between domestic and international card transactions being processed

**Rates in this table are an average of the supplied rate between domestic and international cards as of 2023